biji99 Privacy Policy — Your information is safe with us

1. Introduction

biji99 (referred to hereinafter as "we", "us", or "the platform") operates a trusted online casino and betting platform for players in Bangladesh. This privacy policy describes how we collect, process, store, and protect the personal information of users (referred to hereinafter as "you" or "the user") who visit our website biji99.cam.

By using our services, you are considered to have consented to the terms described in this privacy policy. If you do not agree with any part of this policy, you are requested to refrain from using our services.

biji99 makes user privacy its highest priority. We keep your information secure using SSL encryption and modern security technologies. Our goal is to create a transparent and trustworthy environment where you can enjoy our services with confidence.

2. Data Collection

biji99 may collect the following types of information:

2.1 Information You Provide Directly

When you register on our platform, manage your account, or contact us, you voluntarily provide the following information:

• Full name (in Bengali or English)
• Email address
• Mobile phone number
• Date of birth (for age verification)
• Payment account details (such as bKash, Nagad, Rocket, Upay numbers or bank account details)
• Government document details for identity verification (where applicable)

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and geographic location
• Browser and device type
• Date and time of visit (per Bangladesh Standard Time, BST UTC+6)
• Session data and log files
• Activity history on the platform (gaming sessions, betting information)
• Information from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from payment processors, identity verification agencies, or fraud prevention service providers. This information is used solely to confirm your identity and maintain the security of the platform.

3. Use of Data

biji99 uses the collected information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To provide gaming, betting, and payment services without interruption.
• Customer Support: To assist our 24/7 Bengali support team in resolving your questions and issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To monitor player behaviour and ensure responsible gaming.
• Communication: To send important updates, bonus offers, and service-related information.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To analyse data in order to further improve the user experience.

We never sell your information to third parties for commercial purposes without your consent. Your information is not used beyond the purposes described in this privacy policy.

4. Data Storage and Protection

biji99 follows industry-standard technologies and practices to keep your information secure. Our security framework includes:

4.1 Technical Protection

• SSL (Secure Socket Layer) encryption: all data transmissions are encrypted.
• Firewalls and intrusion detection systems.
• Regular security audits and vulnerability testing.
• Two-Factor Authentication support.

4.2 Organisational Protection

• Only authorised personnel can access your personal information.
• All staff are covered by confidentiality agreements.
• Staff receive regular training on data protection.

4.3 Data Retention Period

We retain your information only for as long as it is necessary for providing services and meeting legal obligations. Even after an account is closed, certain information may be retained for a defined period as required by law.

5. Cookie Policy

The biji99 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform. Without these, the site will not work properly.
• Performance Cookies: Monitor site usage and help us make improvements.
• Functionality Cookies: Remember your preferences and settings (such as language preference).
• Session Cookies: Used to manage login sessions; deleted automatically when the browser is closed.

5.2 Cookie Controls

You can control or reject most cookies by changing your browser settings. Please note, however, that disabling certain cookies may cause some parts of our service to not work properly.

6. Sharing Data with Third Parties

biji99 may share your information with third parties in the following circumstances:

6.1 Payment Processors

Necessary information is shared with the relevant payment service providers to process transactions via bKash, Nagad, Rocket, Upay, and bank transfers. This sharing of information is solely for completing transactions.

6.2 Technology Service Providers

Game providers, software service providers, and hosting providers may have access to limited information. All such partners operate under strict confidentiality agreements.

6.3 Legal Obligations

When disclosure of information is legally required in order to comply with a court order, government directive, or applicable law, we may do so. In such cases we will always disclose only the minimum information necessary.

6.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such circumstances we will notify you in advance.

Outside of the above cases, biji99 does not sell, rent, or exchange your personal information with any third party.

7. Your Rights

As a biji99 user, you have the following rights regarding your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations apply.
• Right to Object: You may object to the processing of your information for specific purposes.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where information is processed based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request as soon as possible.

8. Privacy of Minors

biji99 provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age verification measures are in place at the time of registration. If we become aware that a user is under 21, we will immediately close their account and delete any stored information.

If you believe that a minor is using our platform, please contact us immediately.

9. Policy Changes

biji99 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• By displaying a prominent notice on the website.
• By sending a notification to your registered email address.
• By updating the "Last Updated" date at the top of this page.

If you continue using our services after a change, you are considered to have consented to the updated privacy policy. We recommend that you visit this page regularly.

10. Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali support, available directly on our website.

We respond to all enquiries in Bengali and will try to resolve your matter as soon as possible.

Your privacy is very important to us. biji99 is always committed to keeping your information secure.